UNDERSTAND

An improvement study is done including:

• Current process mapping and analysis, we interview and hear every person involved
• The company’s available technology and its use is analyzed
• Methodologies: Root cause analysis, Design thinking, Problem solving, Process Engineering

DEVISE

Solutions are proposed based on:

• Previous experience
• Theoretical knowledge, practical improvements
• Creative thinking
• New technologies/improve existing implementations

Are prioritized based on return, investment, time and the company’s strategy.

IMPLEMENT

• Systems implementation with pilots and test areas
• We work in plant with the staff
• Impact and effectiveness is measured
• Every improvement is framed in a global improvement project - Project management

SCALE

• Scale solutions to more areas
• Polish solution based on previous experience
• Add/Modify KPIs
• Add/Modify functionalities

CONTROL

• Performance is measured
• Processes are controlled
• Problems are detected and corrected
• New improvements are planned quantifying the impact

ACCOMPANY

• Support
• Follow up support to ensure process continuity
• Implemented process audit
• Improvement suggestions